{"id":16,"date":"2025-02-13T09:53:29","date_gmt":"2025-02-13T09:53:29","guid":{"rendered":"https:\/\/www.ms2bilingual.com\/?page_id=16"},"modified":"2025-03-20T10:40:38","modified_gmt":"2025-03-20T10:40:38","slug":"knowledge-base","status":"publish","type":"page","link":"https:\/\/www.ms2bilingual.com\/fr\/knowledge-base\/","title":{"rendered":"Base de Connaissance"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9caaf62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9caaf62\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a1aa85\" data-id=\"1a1aa85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37c42f6 elementor-widget elementor-widget-heading\" data-id=\"37c42f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Base de Connaissance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d5d2da elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d5d2da\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2eba452\" data-id=\"2eba452\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3dff236 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"3dff236\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2011 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.ms2bilingual.com\/fr\/elementor-2011\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1.jpg\" class=\"attachment-full size-full wp-image-2031\" alt=\"\" srcset=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1.jpg 1920w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1-300x169.jpg 300w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1-1024x576.jpg 1024w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1-768x432.jpg 768w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1-1536x864.jpg 1536w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/07\/tiktok-streamer-1-18x10.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.ms2bilingual.com\/fr\/elementor-2011\/\" >\n\t\t\t\tTikTok Live Streaming in China FAQ\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tjuillet 20, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1975 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.ms2bilingual.com\/fr\/why-hiring-bilingual-talent-in-canada-is-harder-than-it-looks\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"740\" height=\"493\" src=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/startup-business-team-meeting-modern-bright-office-interior-brainstorming-working-laptop-tablet-computer_484651-13569.webp\" class=\"attachment-full size-full wp-image-182\" alt=\"MS2 Business\" srcset=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/startup-business-team-meeting-modern-bright-office-interior-brainstorming-working-laptop-tablet-computer_484651-13569.webp 740w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/startup-business-team-meeting-modern-bright-office-interior-brainstorming-working-laptop-tablet-computer_484651-13569-300x200.webp 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.ms2bilingual.com\/fr\/why-hiring-bilingual-talent-in-canada-is-harder-than-it-looks\/\" >\n\t\t\t\tWhy Hiring Bilingual Talent in Canada Is Harder Than It Looks\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tmai 26, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1314 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.ms2bilingual.com\/fr\/bilingual-customer-service-a-growing-necessity\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/03\/Copy-of-Women-in-Tech-to-Leadership-Roles-1024x535-1.jpg\" class=\"attachment-full size-full wp-image-1315\" alt=\"Bilingual Customer Service\" srcset=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/03\/Copy-of-Women-in-Tech-to-Leadership-Roles-1024x535-1.jpg 1024w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/03\/Copy-of-Women-in-Tech-to-Leadership-Roles-1024x535-1-300x157.jpg 300w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/03\/Copy-of-Women-in-Tech-to-Leadership-Roles-1024x535-1-768x401.jpg 768w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/03\/Copy-of-Women-in-Tech-to-Leadership-Roles-1024x535-1-18x9.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.ms2bilingual.com\/fr\/bilingual-customer-service-a-growing-necessity\/\" >\n\t\t\t\tService \u00e0 la client\u00e8le bilingue : une n\u00e9cessit\u00e9 grandissante\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tmars 9, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-185 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.ms2bilingual.com\/fr\/what-techniques-can-enhance-customer-service-experiences-in-north-americas-multicultural-environment\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/Copy-of-Copy-of-Data-Driven-Merchandising-1024x535-1.jpg\" class=\"attachment-full size-full wp-image-1298\" alt=\"Customer Service Etiquette\" srcset=\"https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/Copy-of-Copy-of-Data-Driven-Merchandising-1024x535-1.jpg 1024w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/Copy-of-Copy-of-Data-Driven-Merchandising-1024x535-1-300x157.jpg 300w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/Copy-of-Copy-of-Data-Driven-Merchandising-1024x535-1-768x401.jpg 768w, https:\/\/www.ms2bilingual.com\/wp-content\/uploads\/2025\/02\/Copy-of-Copy-of-Data-Driven-Merchandising-1024x535-1-18x9.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.ms2bilingual.com\/fr\/what-techniques-can-enhance-customer-service-experiences-in-north-americas-multicultural-environment\/\" >\n\t\t\t\tQuelles techniques peuvent am\u00e9liorer l\u2019exp\u00e9rience du service \u00e0 la client\u00e8le dans l\u2019environnement multiculturel de l\u2019Am\u00e9rique du Nord ?\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tf\u00e9vrier 14, 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Base de Connaissance<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":0,"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ms2bilingual.com\/fr\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}